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Shore Excursions
An extensive selection of
Crystal Adventures shore excursions has been developed to enhance
your cruise experience. Options include sightseeing, flightseeing
and adventure tour programs. Activity levels vary from tours
requiring less walking to more active excursions such as cycling and
kayaking, each providing you with an opportunity to explore the
points that interest you most at the ports you are visiting. All
Crystal Adventures shore excursions may be pre-reserved.
A book of Crystal Adventures shore excursion options is included
with your pre-cruise documents so that you can familiarize yourself
with the tours available prior to embarkation. Once on board, you
can book your tours through the ship's Shore Excursions Desk. The
Shore Excursions staff also offers informative talks on each port of
call, providing shopping tips and things to look forward to while
ashore.
Please note that all guests participating in Crystal Adventures
shore excursions are required to have a valid booking number for the
specific cruise during which the excursion is offered. We are sorry
that visitors and outside guests cannot be accommodated on our tours
ashore.
Please check your tickets to ensure they list the specific
Crystal Adventures shore excursion(s) which you pre-reserved. If the
tour listed on the ticket(s) you receive is incorrect, please bring
the ticket(s) to the Shore Excursion Desk to exchange them for the
correct tour. Failure to bring incorrect tour tickets to our
attention prior to the departure of the tour could result in your
being charged for the tour listed on the actual tickets you
received.
Wheelchair Access, Use of Scooters & Power Wheelchairs &
Facilities for the Physically Challenged
Guests with any disability, including those
primarily confined to wheelchairs or scooters, are medically oxygen
dependent, are hearing impaired or use service animals, must notify
Crystal Cruises at the time of booking as they may be required to
submit forms for Release and Indemnity directly to Onboard Guest
Services prior to sailing.
Guests must bring their own wheelchair,
electrically powered wheelchair or electric scooter that does not
exceed 22" wide. Release and Indemnity forms are required and must
be submitted to Onboard Guest Services at least two (2) weeks prior
to sailing. Please note: Crystal Cruises reserves the right to limit
the number of electric scooters on board.
Crystal Symphony and Crystal Serenity were
designed to be accessible for the physically challenged, with ramp
access to most decks and public areas. Ships’ elevators can
accommodate most wheelchairs, power wheelchairs or motorized
scooters that do not exceed 22" wide, allowing access to all public
decks. It is strongly recommended that the guest be accompanied by a
traveling companion for better access to all areas on and around
both Crystal ships, as well as ashore.
Certain staterooms offer extra-wide doors,
fully wheelchair-accessible bathrooms and wheelchair-accessible
closets with low-fitted hanging rods. Some suites offer limited
wheelchair access to personal facilities. Staterooms and suites
designated for guests with disabilities are subject to availability
and must be reserved prior to boarding the ship.
As some ports of call are anchorage ports and
others may be challenging, physical conditions may preclude guests
requiring wheelchairs or scooters from going ashore. This decision
is made at the discretion of the ship’s Captain or doctor, and is
binding.
The onboard Shore Excursions staff are able to
assist with recommendations on which Crystal Adventures tours, if
any, are best suited for physically challenged guests.
Additional conditions may apply and should be
discussed in detail with Onboard Guest Services at time of booking. |
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