Privacy Policy

Privacy Policy and User Agreement

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shipdetective.com About Us
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User Agreement

Your Privacy is Important to Us

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on a aggregate basis as you and others browse our web site. You can browse our site without telling us who you are or revealing any personal information about yourself. Once we obtain that information you are consenting to the transfer and storage of your personal information in our visitor and customer database. Personal Information You Choose to Provide:

1) Registration Information

You will provide us information about yourself, your firm or company, and your practices when you register to be a member of Shipdetective.com (not required at this time), register for certain services (Community Forum) or register for email newsletter and alerts. You may also provide additional comments on how you see Shipdetective.com servicing your needs and interests.

2) Email Address

Similar to other commercial websites, our web site utilizes standard technology called “cookies” (small data file placed on your hard drive) to help analyze our web page flow and customize our services to help serve you better. We use Cookies and web sever logs to collect information on how our Web site is used. Information gathered through cookies and web server logs may include the day and time of visits, pages viewed, and the time spent at our web site. At no time will we ever give you email address to anyone or sell your email to anyone.

3) Shipping & Billing Information

We may collect and store the following information when you make a purchase from the Shipdetective.com Travel Store: Your shipping and billings address, contact phone number, credit card or bank account numbers, and transactional information based on your activities on our site.

4) Feedback and Cruise Survey Information

We collect feedback from consumers to evaluate and improve our service delivery. Feedback comments generally are not made public, however on certain occasions, Shipdetective.com may be interested in publishing some of your comments and your initials on our Web site. We will contact you prior to publication of any feedback comments. Information including name, address, phone number and any other personal information will not be disclosed. Cruise Review Survey.

When you submit to us your our completed Cruise Review Survey, you agree to allow Shipdetective.com to use the information contained in the survey and the results published in its entirety or in a edited format on our Web site, or any other media publication distributed by Shipdetective.com, Inc. such as newsletters and our Custom Cruise Guides. We do not collect personal information such as name, address and phone number for the purpose of reporting the results of our Survey. We may collect shipping information for the purpose of delivering gifts or promotional items.

With Whom We May Share Information

We may share certain information about you with those of our vendors who are responsible for handling your account or performing other services that you require. Although we may share sensitive financial information (I.e., credit card numbers, banking information), security information and personal communications with such vendors where necessary and appropriate, we will not share such information with other third parties, except law enforcement or other governmental official, in response to formal requests (e.g., subpoena or court order) relating to a criminal investigation or alleged illegal activity; (In such events we will disclose name, city, state, telephone number, and email address.

How We Put Information to Good Use

We use information about you for purposes of monitoring and improving our internal operations, as well as to improve the experience of the users of our Web site. We use Web site traffic information that helps us determine how much our customers use parts of the site, allowing us to enhance it to fit the needs of as many of our visitors as possible.

Third Party Advertisers

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Updated 1/17/2012

For more information regarding our policies and procedures, please see our User Agreement.

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